00:00
What was the original fee.
00:02
And what was the requirements?
00:04
The original
00:05
organization twenty years ago,
00:08
started with people who had created net worth of between ten million and a hundred million
00:15
and very quickly
00:16
the top end exploded with success.
00:20
So it grew to a billion dollars. And,
00:24
more recently, we've realize that our focus
00:28
is on members
00:30
between twenty million and a billion
00:32
and what I was gonna say is the main difference between
00:36
Vistage and YPO and Tiger twenty one,
00:40
is the average net worth of Vistage and YPO members is probably maybe a tenth of that or fifth of that of Tiger are
00:57
How long ago, did you start the company?
01:00
About twenty one or twenty two years ago at this point. What was the original idea?
01:06
It's really a simple idea.
01:08
If you're an incredibly
01:10
successful entrepreneur,
01:12
Could be building a business for ten years, twenty years, thirty years,
01:16
and then you sell the business.
01:19
You think that it's the magic moment when you sell it. But actually, what happens
01:25
is the day after you sell it, You have a lot of money, but you might be
01:30
alone. You might might have an assistant, but you don't have a thousand employees.
01:34
You don't have anybody laughing at your jokes anymore. You might even have to get your own coffee, and everybody around you thinks that you're wealthy
01:43
and successful,
01:44
but you've lost the platform
01:47
that allowed you to feel
01:49
successful.
01:50
And all of a sudden, you're back at a new point. And the number one challenge that you have is to be a wealth preserver
01:57
so you don't lose what you've made,
02:00
except that you don't know anything about preserving wealth. What you are is a great entrepreneur
02:06
or a great leader or a great manager,
02:09
and you're good at inspiring troops, but you don't have any troops anymore.
02:13
So you have this dramatic
02:14
shift.
02:15
And,
02:16
it turns out that what it takes to be a great entrepreneur
02:21
might qualify you to be a mediocre
02:24
investor.
02:25
When you're an entrepreneur,
02:27
you focus on a single opportunity,
02:29
you're highly emotional about it. You, you give it everything you can. When you're an investor, you have to be more dispassionate.
02:38
You have to have a diversified portfolio,
02:41
and you have to have you have to be unemotional about it. So the sum of it all is that There's a little understood transition which a few very lucky, very successful people get to go through And we wanted to study that, which is what we've done over the last twenty one years,
02:58
to help people in that transition
03:01
get through it and on to a better place.
03:05
When you originally started the business, what was the, like, what was the product? Was it like y p o where it was a monthly group meetup? What what was it? Sure. So,
03:15
you mentioned y p o, which is a fantastic organization.
03:19
There's another similar organization called Vistage,
03:22
and they both are for CEOs.
03:25
And,
03:26
if those are the great colleges
03:28
we're the one great graduate school. And so we have a lot of YPO members that graduate into,
03:35
Tiger twenty one and a lot of Vista members that graduate into Tiger twenty one.
03:41
And just to give you an idea,
03:43
the,
03:45
the I've tie last time I looked both Vistage
03:48
And,
03:49
y p l have about fifty thousand members globally. It might be sixty now. I've lost Vistage
03:55
has fifty thousand members. And y p o each. Oh, oh, oh, okay. Yeah. That's about thirty thousand each, I think. Could be a little more. I haven't looked in there a couple years. Oh, these are huge businesses, sure. Vistage charges like fifty grand a year. Right? Or I think I think I think Vistage is around fifteen thousand or eighteen I don't have the exact number. Could be twenty.
04:15
YPO doesn't have a single price because depending on whether you go on the trips and, there's different people pay different amounts. But
04:25
the big difference between those two, which are great organizations,
04:29
is YPO is self facilitated
04:32
by its members, whereas Vistige and also Tiger twenty one, our groups are led by professionals.
04:39
We we have over a hundred groups around the globe now. And, so we have a cadre
04:44
of over
04:46
forty professional
04:47
chairs. It might be sixty, excuse me, sixty professional chairs that we've trained exquisily to lead these incredible
04:54
groups. But the bottom line is that
04:58
those are the two great organizations for CEOs and business
05:00
owners
05:03
And when you decide as a rule for life that you wanna get off of the merry-go-round,
05:09
for whatever reason,
05:11
The next decision point is best,
05:14
focused on with peers that you'll find in Tiger twenty one. So, basically, the original premise, and you could tell me if that's still the premises, you,
05:23
you have a,
05:25
a small group appear I don't know how big the group is. You could tell me. Twelve to fifteen people. So twelve to fifteen people, and you meet of some type of cadence, like, for some weeks. Monthly, full day of month.
05:36
And you have a coach or, what do you call your coaches? Facilitators.
05:40
You have a chair. They're the chair. You have a chair who leads these discussions and what was the original fee. And what was the requirements?
05:49
The original organization
05:51
twenty
05:52
years ago
05:53
started with people who had created net worth of between ten million and a hundred million
06:00
and very quickly
06:01
the top end exploded with success.
06:05
So it grew to a billion dollars. And,
06:09
more recently, we've realize that our focus
06:13
is on members
06:15
between twenty million and a billion.
06:17
And, what I was gonna say is the main difference between,
06:21
Vistage and YPO and Tiger twenty one
06:25
is the average net worth of Vistage and YPO members
06:29
is probably maybe a tenth of that or fifth of that of Tiger. Or if you do the math, We have, a hundred and forty billion
06:39
dollars under management.
06:41
We don't manage it. Our members manage it by themselves. We're not a money manager.
06:45
But collectively,
06:47
we have about, twelve a little under twelve hundred members. So it's a little over a hundred million dollars per member.
06:55
That's crazy. So and what's the price now?
06:58
The membership is about thirty three thousand dollars a year. That's that's
07:03
We we try and have a kind of one
07:06
price. So the only thing you pay is a single membership fee.
07:10
Unless you come to the annual meeting, there's lots of other events that are included.
07:15
But because there's hotels and all that kind of stuff, if you come to the annual meeting. There's an additional charge of a couple grand.
07:22
So I,
07:23
I I can't do the math in my head, but, like, that's, like, over a hundred million in revenue. So these are like No. No. No. No. No. No. No. It's about a thousand. It's very it's a very simple business model. It's about twelve hundred people that are paying a little more than thirty thousand dollars. So it's about thirty five or forty million dollars. Oh, I think you said twelve thousand members of my bank. Twelve hundred. And,
07:46
and that's what it costs to run.
07:48
That's crazy. And what's crazy is twenty ten million
07:52
today is a lot is a significant amount of money. Twenty years ago, ten million was obviously
07:57
a significant more than it is now.
07:59
How do you how did you find your first folks?
08:04
So I was in a Vistage group,
08:07
which had about fifteen members
08:09
and in a dramatically
08:11
weird coincidence
08:13
in nineteen ninety eight,
08:15
six of us sold, five or six of us sold our businesses.
08:19
We were all in that Vistage group because we were business owners trying to be better managers, owners, CEOs,
08:26
and,
08:27
we loved the group. And so after our businesses were sold, we didn't wanna leave the group, but we found over about a six month period
08:36
We were going to meetings trying to figure out how to make your CFO and your sales team and your production more efficient, but we didn't have that anymore. We were just business we had sold our businesses.
08:47
So I frankly,
08:49
said, wow. I'd like to be spending time with peers
08:53
But what I wanna be learning is how they're going through this transition
08:57
of becoming a wealth manager
08:59
and how they can help each other be more successful
09:02
managing through that, transition, and that was the roots of Tiger twenty one. What was your first business?
09:09
My first business? The what or sorry, the one that you sold?
09:13
The first business that I sold.
09:16
I developed something called the Harboride
09:18
Financial center with a partner. We were fifty fifty partners. I was twenty five. He was fifty seven. It was the largest commercial renovation in the country at the time, we bought a rundown warehouse that had been the largest building in the world in nineteen twenty nine when it was built eclipsed a few years later by the Pentagon,
09:39
but it was an industrial warehouse on the waterfront in Jersey City directly across from the World Trade Center. And I had the idea literally when I was seventeen because I worked there when I was seventeen
09:52
that it was just three thousand feet from Wall Street.
09:55
And what was happening is that was in the age of large computer centers. Mhmm. And so you had all the downtown
10:02
wall street firms building computer centers. And if they didn't wanna be in Manhattan,
10:07
they would go to a faraway campus on a suburban, you know, somewhere in suburbia.
10:12
And people felt like they weren't in suburbia. They felt they were in Siberia.
10:16
It was too far from the mothership.
10:19
And I had the idea that if you could put some of those computer centers into this huge industrial warehouse. It would be five minutes from the parent
10:28
under the Hudson through the path train
10:31
and in three minutes, you could get back to whatever the parent company's
10:36
parent was. And that was sort of the original insight that this old drill building
10:42
had floor loads
10:43
and and ceiling heights that would accommodate raised floors for computer centers
10:49
and the weights that you needed, the weight loads, the floor loads, and, that was basically the idea. And that's the thing that you sold before. But that was that Yeah. I sold that, when I was thirty, then I did another business that was,
11:04
basically, a real estate merchant bank that acquired a lot of distressed real estate when, the real estate market crashed
11:13
in the late eighties. I don't know if you remember that the stock it crashed in eighty seven. The real estate market followed.
11:19
And, so I was able to acquire a couple hundred properties
11:23
from banks that had gone under and the federal government had taken it over. And when I sold that business
11:30
in nineteen ninety eight, I I don't wanna have to go back to work.
11:35
I wanna know how to preserve money, how to people who've
11:39
sold their business
11:40
How do they think about what they're gonna do so that they don't take stupid risks and find out they've lost it all? Has,
11:48
Building Tiger twenty one, you you kinda
11:51
was Tiger twenty one supposed to be a a a business or like that? Actually, it's been a labor of love for me.
11:58
But,
11:59
you know, oddly, was it able to create more wealth than the other things? No. It's,
12:05
It's it's it hasn't at all.
12:08
Basically, for twenty years, I put every penny
12:12
back into Tiger of revenue because I wanted to hire some of the best people in the world and the best teams and and get it right. But there's a lot of inherent value in it. There's no question because,
12:26
we have extraordinary members and the value of our franchise
12:29
has to do with our members and the team we've put together,
12:33
was incredible, but I I
12:36
realized that in order to
12:38
scale the business
12:39
to fulfill its potential.
12:41
I needed more senior help and in order to attract that senior help, I needed people who were interested in equity.
12:49
So having a private equity partner made it easier to to attract world class talent who would, own part of the equity?
13:00
You're kind of in an interesting position
13:02
which is like you know
13:04
or you work with a significant amount of wealthy people
13:09
and you have like some interesting in insights
13:12
Where what have you seen or kinda like the levels of wealth that someone
13:17
were like they see changes in their life?
13:22
You know,
13:23
like so many things, I could give you one number or another,
13:27
but it's really a state of mind.
13:30
You know, you you have people who are retired and they
13:35
get x dollars. And then you have other people who are retired
13:39
and they get ten x dollars.
13:41
And yet the one who's,
13:43
achieving or receiving the lower amount
13:46
might be more evolved and emotionally balanced
13:50
because of
13:51
meditation or work they've done.
13:54
You know, the most interesting thing is there's endless studies
13:58
that show that up to,
14:04
That whether you ask people were who earn seventy thousand
14:08
seven hundred thousand or seven million dollars a year, How much more do you have to earn to be happy? And the number is something like twenty percent no matter where you are, the average person just needs just a little more to be happy, which tells you about the unfilled
14:26
nature
14:27
of human ambition.
14:29
I've read a a bunch of stuff like that. And if well, the way that I remembered it, and I could be wrong, it was like two x. So it was like maybe it was her net worth. So, like, if your net worth is a million, you're like, well, I would feel a lot better if it were two. But then they talked to people who was a hundred
14:43
and most people would say like, man, if you have a hundred liquid, like, it's gonna be a little bit hard to screw up. But even they were like, yeah, but if I had two hundred, I think I would finally feel more comfortable.
14:53
You know, the fact is that wherever you are,
14:56
you have the illusion that if you had a little more, it would make your life a little easier.
15:01
But sometimes if you have a little more, it's a burden because now you have to manage it. And when you say it's a burden, what I mean is intellectually
15:10
You have to work harder to make sense of it. And in that sense, it is a burden. It it it's like a job. It's just it's just in the nature of things that the grass always seems greener on the other side. And and that's part of why I say a lot of this is just a mindset and and there's another which is really important as well. You know, it doesn't matter whether we're talking about three million or thirty million.
15:32
If you take somebody if you take two people who've worth three or thirty million.
15:38
And one had been worth fifty million and lost twenty, and now they're worth thirty.
15:43
And another had been worth twenty million in May ten and is now worth thirty. Those two people are worth thirty million. You could do as the example with three million as well. But the person who got to thirty million by losing twenty feels absolutely devastated in the person who got to thirty million by making another ten feels generally
16:04
quite positive or proud of themselves. Yeah. It's the same thirty million. So It's a lot of things that are specific to the individual
16:12
that,
16:13
generates the psychology.
16:16
There was that one article that came out that's total nonsense. It came out years ago. It said like you don't get significantly
16:22
happier after a certain amount and the amount they said was crazy. It was seventy thousand dollars a year, but of course this was like fifteen years ago.
16:30
And I thought that was crazy. I'm like, I don't think that's true, but
16:35
Alright. And I was like, I do think there is like a number where it's like, alright. Maybe, like, there's like a threshold here where you're you could definitely continue to get happy, but like, there's a baseline
16:45
and,
16:48
I always thought I'm like,
16:50
I think you will always want more money
16:53
But
16:54
today,
16:56
maybe, like, if you have if you're in, like, the ten or fifteen
17:01
range liquid, I'm like, maybe there's like, alright, maybe life won't change
17:06
significantly more after that because like, you know, like, that's you could screw that up, but, like, you gotta kinda screw up majorly. And but I don't know. That's kinda what I always thought. Well, the seventy the seventy thousand
17:18
is a number that shows up in literature, meaning,
17:22
below seventy thousand
17:23
every increment that you get closer to it. If you are earning thirty thousand and you get to fifty, fifty to sixty, anything up to seventy thousand,
17:32
increments have dramatic increases because it's just kind of obvious. It's basic needs. You need to put a roof over your head. You need to put square meals,
17:41
on the table. You might need a car. And at seventy thousand, you can pretty much afford most of those things, not in the lap of luxury, but you can afford those things. Below it, it's really, really tough.
17:54
So that's kind of it might be ninety thousand today with inflation, but it's somewhere in that. I don't mean to trivialize the difference between seventy and ninety. But everything above that,
18:04
you know, for every level that you have, you can just spend more and create the same sense of being over extended if you're not disciplined,
18:13
and it's the rare person who generates excess,
18:18
capital and doesn't change their lifestyle.
18:21
So no matter how much they have, they keep spending more, because if you can keep that gap,
18:26
of not needing what you have that gives you a cushion,
18:31
that's rare and really,
18:33
something remarkable for those who have it. Have you met people who have done that who have been, let's say, worth hundreds of millions of dollars, but still live like, don't even live nearly like that? Well, you know, the most classic example would be Warren Buffett, who still lives in a thirty or fifty or a hundred thousand dollar home that he bought in,
18:53
the Midwest where he lives,
18:55
in Omaha.
18:57
And
19:00
You know, it's really hard to have one person comment
19:04
on another person's health.
19:06
You wonder what's all that money for
19:09
But now he's given half of it or something to charity,
19:13
and there's tremendous benefit,
19:16
gained from the money he's given to charity. But, you know,
19:20
it's one thing to live within your means that's
19:24
responsible.
19:25
It's another thing to be so disconnected
19:28
between your wealth and what you're living
19:32
that's there's something going on inside,
19:35
and, you know, I'll leave it to the shrinks to figure it out. But it's kind of hard to understand why a person who might be working sixty, seventy, eighty hours a week as if,
19:45
there's no tomorrow.
19:47
And then they might be worth a certain amount of money but they're living on one hundredth of it as if they had a hundredth
19:55
less. You know, they had one percent of the wealth that they do. What are they hiding from There's lots of answers. They're all dependent on different people.
20:04
Most of the people I hang out with, so I'm thirty two years old. I,
20:08
started an internet company. My co host Sean is a a little older, a year or two, older than me also started an internet company. And the majority of our friends are in, like, the late twenties
20:17
early forties age and like all mostly, except for a few, in the internet. And so, like, I run-in this, like, very, like, internet y, young circle,
20:27
and the vibe that I get from Tiger is that it's a little bit older and more like traditional businesses or maybe finance or real estate. Who have who have kind of knocked it out the park,
20:39
is is is Tiger twenty one mostly? Am I am I categorizing it correctly, or do you guys actually have, like, a a lot of young people? Only because of only because of how we've grown
20:50
And when you have,
20:52
you know, eleven hundred and fifty or sixty members,
20:55
the answer is the average age
20:58
has,
21:00
fallen over the history
21:01
from the high fifties to the low fifties.
21:05
But in order for it to do that, given that a lot of people stayed
21:09
most of our new members are in their thirties and forties.
21:12
So we have a lot of internet folks, but the reason they're joining Tiger as opposed to something else is when they're sitting around, they're not just sitting with internet folks. They're sitting with people who have, you know, real real estate experience
21:26
an experience running businesses,
21:29
you know, in the,
21:31
in the in the world that isn't just from the internet. And the reason we're so excited to have
21:36
folks
21:37
that are in the crypto space or the internet space is precisely because they're understanding
21:44
these new technologies that are gonna transform the world in a way that many of our members
21:50
wouldn't otherwise. So it's this combination
21:53
that makes, some of our meetings so electric.
21:56
Have you noticed the difference between
21:59
like, let's just say group a is like these people who are made their money on the internet, made their money in only like three or eight years
22:08
all selling
22:09
just internet stuff. So, you know, like, not real stuff that you can touch versus, let's say, like, the small business owner who, like, scale something over twenty or thirty years and then eventually sold it or made cash flow along the way versus the tech person who was probably poor for a long time and then suddenly, boom, they're not had because they sold their business and they weren't ever profitable, but have you noticed a difference in those people's attitude or the problems they have?
22:34
Well, there probably,
22:37
you know, as many differences as there are people, but there's some fundamental truths that I think you're pointing at. You know,
22:44
when I went to business school at,
22:47
MIT forty some years ago,
22:50
you know, if you were doing a marketing exercise, they'd say come up with a product that you could sell to a thousand people.
22:57
And today, if you go to Stanford to a marketing course, they say come up with a service you could sell to a billion people.
23:04
Literally a billion people. That's what Facebook does and some of the other, major social media.
23:10
So
23:11
scaling
23:12
is not just a difference in size.
23:15
We have a dramatically more frictionless
23:18
economy, the nature of internet and technology
23:22
allows businesses to scale. That's why we have unicorns today, but we almost never did in the past.
23:29
So when you think about life expectations,
23:32
people who started out thirty or forty years ago had an expectation
23:37
that they'd be they'd have to put their nose to the grindstone for thirty years before they'd hit a pay day. Not all of them, but some of them. And, of course, There are many different types of wealth. I distinguish between
23:50
people who are workers
23:52
versus people who have some kind of god given talent, a singer, a basketball player, an actor,
23:59
a rapper. These are people not who are building businesses, but have god given talents. That, of course, they have to work hard to hone those talents, but it's very different when your wealth is created from your own talent. Than when you have to scrimp and save, you know, to make a payroll and and get everything done. But then if you compare that to people who are creating wealth today. First of all, they can do it in three to five years. You have unicorns
24:24
in, you know, three to five years or,
24:27
not much longer.
24:28
And so
24:30
one of the big differences is that,
24:33
if you were fifty eight
24:35
twenty years ago and you sold your business, You probably were retiring because you spent thirty years doing something,
24:43
and that was your first sale. But today, if you sell, you might be thirty or thirty five or thirty eight. You're not retiring. You're going on to the next thing. So the I think the biggest
24:54
difference is this kind of expectation
24:56
of what a life looks like, you know, a generation ago, a really successful entrepreneur,
25:03
had one or maybe two,
25:06
serial successes.
25:08
Today, a successful entrepreneur could have three, four, five, or multiples
25:13
because he or she has figured out how to manage a couple at the same time.
25:18
Elon Musk is not the only person
25:21
who has multiple businesses. He's certainly the most visible, but it's much more creature of today.
25:29
It happened in the past, but just much less so. When I was selling my business,
25:34
I would talk to some bankers, and I've talked to some friends and advisors
25:38
and a nice amount were like, yeah, sell it and get paid and like, you know, you don't have to worry about money anymore, and that's wonderful. And then the other group of people though were like,
25:48
mad starting something that works is really, really, really hard.
25:52
And
25:53
a lot of people sell a business and want to start it again and they don't realize like, you know, like there's some luck involved and it's just actually really, really challenging and sometimes you get confident and you think, oh, I could just do it again.
26:06
And so if you don't have to sell it, never sell it. And I've lately fallen in the category of like, if you don't have a lot of money, sell a company if you if that means that you're like financially secure,
26:18
But then after that, oftentimes
26:20
try not to sell anything ever.
26:22
Like, to see if you can just like run it or get it to run it on its own or hire people because it's quite hard to get getting something going into such a pain in the butt. Do you fall do you tend to,
26:33
when you're talking to your members, do you
26:37
What what do you think most? Like, which of those categories do you think is actually a little bit more true or more common? And, I I think you're onto really important. And then it's kinda like all of the above.
26:48
One of the biggest
26:50
learnings is that most people who sell their first business
26:55
have no idea
26:58
that it feels like having the rug pulled out from underneath you because you see a big dollar amount,
27:04
and and you're so focused on the sale
27:07
that it's the everything else that's kind of the shock. And,
27:11
the most important one is the momentum or the platform that you don't even realize how valuable it is. So, you know, one of the things we really talk about is before you sell, you really have to think about not just the pros,
27:25
but the cons. And and particularly in an environment like today, forget that the markets are down this year in a low interest rate environment.
27:36
When you sell,
27:37
you know, a typical industrial building, obviously,
27:41
you're talking about,
27:43
other other types of metrics, but it used to be a typical meat and potatoes business which sell for seven or eight times earnings.
27:51
And, you know, if you Take a business that was making. I'll use an example, three million dollars,
27:56
and you sold it for twenty million dollars,
27:59
and you paid the taxes
28:01
Now you have sixteen million.
28:04
But if you buy bonds at two percent, you're now making three hundred and twenty thousand dollars on that same capital
28:12
that was generating
28:13
three million dollars before. You've lost ninety percent of your earning power And we call that sticker shock and ninety I would say the vast majority of people who sell their first business
28:27
go through sticker shock because they haven't really thought through that the passive earnings
28:34
on the profits of the sale will generate
28:37
dramatically
28:38
less income than the business itself did. Now, of course,
28:42
the positive is that when you get when you sell that business, you don't have all the risks of that business. And maybe the business had risks that could put it out of business. So a good sale allows you to take chips off the table, and that has a lot of benefits.
28:59
But I think you're really
29:01
you know, you're onto the central
29:04
issue
29:05
around selling businesses
29:07
because, particularly,
29:09
if you hold on to the business, you don't have a tax liability.
29:13
I'm not against taxes in general. I'm just saying that it it eats into some of the value Whereas if you continue to own the business,
29:21
the full value is working to make the business
29:25
larger and larger.
29:27
So when you're thinking about risk,
29:30
I think the greatest service that we do is help some of our members
29:34
think about the things they hadn't thought about when they're thinking about selling. Like what? Well, just what we're talking about, this sticker shock this this sense of do you really wanna lose the platform,
29:48
that you have? And will you have enough capital
29:52
because we've had
29:54
many examples of people who think when they sell the business,
29:58
it's gonna be easy street, but when they don't realize the loss of income
30:03
that occurs
30:04
when you're taking dollars from a sale and putting it into passive assets
30:09
or worse in order to generate income like they had before, they take risks. They don't understand in investments
30:17
because investing can be a lot harder you know, when you own a business, it's kind of like being on a dog track. A dog track, you have a fence to your left and a fence to your right. Somebody shoots a gun behind you and you can only go forward. You know, if you're a paper clip manufacturer,
30:32
or you sell rocks, or frankly, even an internet service,
30:36
you have one direction. You wanna be the master of whatever your business is, and that's really hard.
30:43
But intellectually,
30:44
when you're an investor,
30:45
how can any one person understand all the markets? And if you're starting out, with no fundamental understanding of the markets, because you've just been running a business.
30:55
One of the real shocks
30:58
is most people think the hard part is making the money. And then once you have the money, you're on easy street. But from an intellectual
31:06
challenge point of view, many of our mem members find,
31:10
the challenge of managing
31:12
the wealth that they've created is actually intellectually
31:15
more challenging
31:17
than the business because the business might have come naturally to them. They might have had an idea and they just pursued it to its, good ends. When I sold, I mean, I didn't know it. This was only a year, a year and a half ago or a year and a couple months ago. I didn't know anything. Like,
31:32
I, I mean, I knew nothing. Like, I didn't know, like, when people said that they're gonna short a stock, I was like, I I don't know what shorting means. And they say they go log. I'm like, don't know what that means. And so, like, it was, and people,
31:45
like, you know, friends and family were like, well, what are you gonna do with your money? And I'm like, I don't I don't know anything. Like, I I I think people are surprised that your ability to earn is not often correlated with your ability to like invest. And
31:59
Just the opposite. That's that's what I'm trying to say. You can be a great entrepreneur
32:04
and a really lousy investor
32:06
And, you know, just to give an expectation
32:09
for,
32:10
people who might be listening, how long do you think it takes
32:14
to go from being a successful
32:16
entrepreneur
32:17
that is a mediocre investor where you were a year ago. How long do you think it takes till you have Sort of a modicum of confidence that you know what you're doing as an investor?
32:29
I mean, years. I I don't know. I mean, I I've been studying it now for a year and a half, but I feel like I don't know much. Five years. Five years. Yeah. That's and that's if you're really working at it.
32:40
What I just did was put so I are you familiar with HubSpot?
32:44
Sure. So they're the ones who bought us. So I owned HubSpot stock and then the rest was just mostly a Vanguard total index fund and some real estate and real estate funds. What,
32:55
with your folks
32:57
What do you what's like the asset allocation of, like,
33:01
what you've seen what what's, like, a fairly successful?
33:04
Sure.
33:05
So I wanna yeah. I wanna be really we're not an investment adviser,
33:09
but I do track the asset allocation of our members and can simply report on it, which is Yeah. You guys put out this annual report. That's awesome. I love that. So the the asset allocation
33:20
very roughly
33:22
is,
33:23
traditionally, real estate has been king with about twenty eight percent of the assets, maybe twenty seven. Is that include, primary residence?
33:32
No.
33:33
Generally not.
33:34
It's it's mostly investment real estate. And does that mean they own it or they're in a reit?
33:40
It could be they're in a reit more likely
33:43
they either own a building or they own a a limited partnership in a real estate fund of some sort.
33:51
Second would be public equity
33:54
About twenty six, twenty anywhere between twenty four and twenty six percent. That's so much lower than I thought. Exactly.
34:00
And private equity. And this is unique to the Tiger community.
34:05
Our private equity has, for the last couple of years, been more than public equity. It's now a little neck and neck, but private equity is around twenty one to twenty four percent.
34:15
And what's so remarkable
34:17
is if you take those three numbers the private equity, public equity, and real estate, it adds up to seventy plus percent. Those are the risk on assets.
34:27
So our members are relatively
34:29
long term bullish
34:31
on investments.
34:32
Even when they think we're going into a recession,
34:35
They still are over seventy percent invested
34:38
in
34:39
when I say risk on assets. That's what the, you know, the investors say are assets that, are risky and have to do with business like qualities.
34:48
Then, fixed income until, you know, now
34:51
is at a historical low point, about seven seven percent. It was as high as twelve or fourteen in prior years.
34:58
And crypto and gold creeping up one or two percent assets each.
35:04
And cash
35:05
at,
35:06
twelve percent. Our member's cash has,
35:09
stayed
35:10
relatively fixed
35:12
over a long period of time,
35:14
the biggest it it typically fluctuates between eleven and thirteen percent.
35:20
But in the
35:22
pandemic
35:23
March of twenty twenty. It spiked
35:26
to twenty percent which statistically is off the charts. That's how concerned our members are. But generally, in the twelve percent range is is, what our members are looking at in cash. What do they love about real estate so much? I mean, and,
35:42
it it's the gift. It's the gift that keeps on giving And first of all, they're terrific tax attributes
35:49
of real estate because of depreciation.
35:52
But,
35:53
you know, When most people think of an investment asset and they buy a company,
35:58
that company is subject to competitive forces every single day, It's why most operating businesses
36:05
don't lend themselves to
36:07
multi generational
36:08
families. Of course, there are exceptions and some very important ones.
36:12
But real estate is a much more
36:15
tolerant asset
36:17
for multi generation or or if you own certain
36:21
natural resources. You know, if you own,
36:24
timber lands, those are good to pass from generation to generation
36:28
because when you own a great piece of real estate,
36:32
you know, the joke is your child can be,
36:35
let's say, less than brilliant. And still know how to collect the rent.
36:39
And even in your own lifestyle,
36:42
if you own a great piece of real estate, the tenants have to pay the rent even when you're playing golf. But when you're running a complicated
36:50
technology company or something else, you gotta be out there and working every day. Your team has to be really really good. And I'm not in any way suggesting real estate.
36:59
It takes a different kind of unique smarts. It's not an easy game. But it's very different.
37:05
One way to think about it is if you took the whole economy,
37:09
I don't know if you remember the Dewy decimal system of libraries But if you broke the economy into all of its sectors,
37:16
and one of those sectors was real estate, and nine other sectors, medical, and education,
37:22
everything else, high spec, high-tech,
37:25
aerospace, etcetera. If you took those nine other categories,
37:28
real estate
37:30
is more different than those other nine
37:33
than any of the other nine are to each other because of this durability,
37:38
this multigenerational
37:39
capacity
37:41
of real estate. We always make a joke that people they get offended about this, but I'm like, it's kind of a compliment. Always say that real state has the highest number of dumb rich people.
37:52
And that was kinda like my dumb like a fox. In other words, they may not people who have the same intellectual pursuits that you are. Right. But they can go and smell an opportunity
38:03
and sniff out where there's, a problem in a way that most other business owners don't. And that's why I say it's very deceptive
38:11
because
38:13
they're a breed apart,
38:14
but that's become a little less so in the last generation because as real estate became
38:17
more
38:21
securitized
38:22
with different types of,
38:24
ownership and debt that went to Wall Street. It became more of a Wall Street game. So it's a little more today, a Wall Street game than it was twenty years ago.
38:35
Yeah. And the the the kind of the strategy that my wife and I had was let's just try to get
38:42
somewhat wealthy with tech stuff and have that continue to make cash flow and and and, you know, selling companies and pile a lot of it into real estate because that's something because like my business, we had to send an email every day, but if Gmail changed, like, it could go out of business. A building that I own I can lose a fair amount of money on it, but like there's it's still a thing that someone will purchase even if it's at a huge loss, but it's not gonna go to zero whereas my company, it definitely could. Like, if I owned a conference business and a pandemic hit, like, which I did,
39:14
like, it went it literally made zero dollars, whereas this land that I own that I'm looking at right now, like, That's probably not gonna go to zero.
39:22
You know,
39:23
none of these things are as simple as we'd like. I think you're making some really excellent points
39:29
But if you owned retail
39:32
or,
39:33
movie theaters,
39:35
or airports,
39:37
in the pandemic,
39:38
that went to zero two if you had any leverage on it. So it's not that realistic. I'm being hyperbolic. But, like, you know, I understand. Yeah. I totally get it. It it's that it's without risk, but as an asset category,
39:50
it's a, long dated asset.
39:54
I can't find this client info. Have you heard of HubSpot?
39:57
HubSpot is a CRM platform, so it shares its data across every application.
40:02
Every team can stay aligned. No out of sync spreadsheets or dueling databases. HubSpot, grow better.
40:11
One more thing about the selling and, because selling versus not selling because you have a way bigger sample size. A, do you regret selling your companies and b,
40:21
the thing about selling, like, Let's say that you sell a business and you make thirty million, you pay taxes. Now you're left with twenty. To make twenty million,
40:29
like, you could build a business for five or ten years, sell it. And, make that. To make twenty million after to make twenty million from cash annual cash and and that's
40:40
really freaking hard.
40:42
Like, you you gotta, I mean, your your taxes are higher because it's income versus capital gains. But I mean, I mean, it's just like it just seems like
40:51
selling a business is probably the easier of a two and it's still not easier. It's still not easy. It's the easier of the tune to to to accumulate, like, your first bit. Would you agree with it or no? Well,
41:03
It it's it's
41:06
the problem is
41:07
that it's better to think of it as a shift in risk
41:11
because when you made the decision to,
41:15
sell for thirty million, the example you just gave,
41:19
What you've done is you've taken a lot of risk on the table. So the chance of losing that thirty million now goes down radically
41:27
It's much less once you've turned it into,
41:30
cash. But the chance of getting to sixty million might have gone down also because you lost the engine of growth.
41:38
So it's, you know, do you wanna sleep well, or do you wanna eat well? Are you long term greedy or short term greedy? But there's no question that,
41:46
when you sell your business,
41:49
in my opinion, more often than not, it's it's not number dependent. It's risk dependent. You wanna take risk off the table. You don't wanna you don't wanna have the risk just as you said of losing your business anymore so you can take your chips off the table and diversify it over a number of investments,
42:07
but it's gonna be much harder if the business was,
42:10
a well functioning growing business to get to that. You've you've increased the hurdle rate before you can get to that next level of sixty or eighty or a hundred million dollars.
42:21
Do you regret selling your two things?
42:23
And and Tiger.
42:25
Or so you didn't sell it. First of all, I'm still the chairman and majority owner of Tiger.
42:30
But it's run as if I'm fifty fifty partners.
42:33
And Tiger would be a great example.
42:37
I'm a sixty six
42:39
And
42:40
the when I sold Tiger,
42:42
the risk that I was most concerned about because I'm a cancer survivor
42:46
is,
42:47
longevity
42:48
and sustainability
42:49
of something happened to me. So our board said I was the number one risk. And because I love this business,
42:57
I said, well, how do I how do I do how do I reduce that risk? Well, the first thing is I bring in a co owner,
43:03
and the second is we bring in a world class CEO.
43:07
And in order to bring in that world class CEO, I needed to bring in a co owner.
43:12
So Tiger is immeasurably
43:15
stronger today
43:17
from a team point of view and an ownership
43:20
and a resilience point of view It is still my legacy. I'm the founder. It was my idea,
43:25
but I never went into it for money, and I'm not sure that I would have done any better on my own. I think I think the
43:33
the diversity of ownership
43:35
and,
43:36
the addition of a team that we built into a world class team
43:39
is just dramatically different than I could have created on my own. So I have no regrets whatsoever,
43:45
with Tiger.
43:47
And,
43:48
with the other businesses, it was interesting. I sold my first project that I mentioned to you when I was thirty.
43:55
And
43:56
What did you tell can can you say what you sold it for so we have contacts? I mean, it was,
44:01
it was a project that I was a partner in, but the project got sold for over a hundred million dollars. And the and that was in nineteen eighty seven. That was pretty life changing, I'd imagine.
44:11
Totally life changing.
44:14
But the point is that,
44:17
what I remember is not so much the dollar amount What I remember is it was heralded as the most successful real estate project
44:25
in Metropolitan history in terms of financial return.
44:29
And
44:31
So,
44:32
but but it took me a couple years to kind of find myself again because I went from being one of the top hundred developers in the country.
44:41
I also had the advantage. I had a partner.
44:43
The project
44:44
was my idea.
44:46
But selling was his idea.
44:49
And he never would have got into that project. If he hadn't been my partner,
44:53
And I never would have sold it if I hadn't been his partner.
44:56
And we sold at the end, at that point, a hundred percent, ninety nine percent of what we were worth was tied up in that project. And if somebody had got hurt or killed in construction,
45:09
you know, it could've it could've wiped us out.
45:11
And so we sold and we closed in January of eighty seven,
45:16
and in October eighty seven, the market crashed.
45:19
And,
45:20
real estate followed after that. And we had been one of the top hundred developers,
45:25
and we might have been one of five developers in the whole country
45:29
that had lots of capital
45:31
and no buildings to weigh us down with the problems
45:34
from the market crash So that gave us an extraordinary opportunity to get back in at the bottom.
45:41
And I did that by creating a company that bought distressed
45:44
real estate from banks and went on to buy close to a billion dollars. What became a billion dollars of assets.
45:51
Wow.
45:52
When
45:53
when people
45:55
one of the surprising things when I
45:58
kinda started
45:59
when when when I sold was I had never heard of this thing called an asset backed loan, which is like basically one example of that is when rich people buy a home, you'll hear that they bought, like, a five or ten million dollar home in cash, and oftentimes what that really means is they're using this thing called an asset backed loan. So basically, if you have a stock portfolio
46:20
of ten million dollars and it's like in a Vanguard index fund, or some basic thing like that, you can borrow like sixty or seventy five percent of that at
46:29
at a given a very, very low interest rate as low as one percent.
46:33
What was what were some some what are some surprising things that people who come into money after selling their company that they, that they see and you're like, it like when I when my banker told me about that, I was like, are you kidding me? This is like this is how people do it. This is amazing. What are some other things that kinda fit in that category? So I'm sorry, but I would never do that. Most Tiger members, yeah, yeah, most Tiger members wouldn't for two reasons.
46:59
One,
47:00
I don't have any debt. I wouldn't want any debt. It, debt can be very corrosive at exactly the wrong time. You know, the market has just gone down. For people who are levered. They could have been wiped out. If you wanna be here for the long term and preserve wealth, I would argue you want as little debt as possible.
47:18
I'm not suggesting that's a good idea. No. No. No. I understand. It's an interesting option that people have. Like, they used to pay taxes.
47:24
Sure.
47:25
But the other the other part of it is that one
47:29
percent can be illusory
47:31
because the rate can go up if it's a floating rate And if you have a spike in interest rates and you made assumptions
47:38
that you were borrowing at that low interest rate, and then it goes up, you can really recap it with your balance sheet. So I one of the things,
47:48
that
47:49
most Tiger members enjoy when they reach a level of wealth
47:54
is the ability not to have debt hanging over them. Now having said that,
47:59
Who are the best managers of debt? Well, private equity firms and real estate
48:05
is the place where most debt is
48:09
So people who've spent a career
48:11
managing debt understand the power of it, but they just understand that at some point, you wanna reduce risk
48:17
and take chips off the table.
48:20
I think the other thing is something you said before.
48:23
Not everybody fully appreciates
48:26
Why they became successful?
48:28
Because for every person who had a plan,
48:31
somebody else was
48:33
lucky, let's say. Doesn't mean that they didn't have a plan, but fundamentally
48:38
they're lucky. And it's just a statistical thing. The The number of people who've had two successes
48:45
is dramatically smaller
48:47
than the number of people. It's a bell curve of who's had one success and for people to have three and four successes
48:54
gets down into the, you know, one in a thousand entrepreneurs
48:58
or something. And I think that
49:01
Many people
49:02
systematically
49:04
overestimate
49:05
their own skills
49:06
when they've been successful
49:08
and there's a real comeuppance
49:10
that after they sell their first successful business,
49:14
they assume they'll be successful in the next one and they get their clock handed to them as I did when I was thirty was a very painful lesson, but it was the most valuable lesson. Well, I, sold this amazing project,
49:28
when I was thirty, and then I started a business
49:32
in the real estate information. This is before the internet. You know, pretty much what Zillow is today where you can look up any house and get a price on it. We created
49:42
a business that was a precursor to Zillow before there was an internet. It was How much of your of your net worth from the previous thing did you invest into this new thing?
49:53
Oh,
49:54
I probably risk
49:56
somewhere between
49:57
when the order at twenty five percent, something like that. And so one of the biggest
50:03
one of the biggest,
50:06
learnings is
50:09
When you sell a business,
50:12
you know, many people think they're great investors
50:15
because when they own a business,
50:17
If they make an investment, they have to talk about it at a cocktail party. And if they lose in money on an investment, it gets swept under the carpet because the business itself is profitable, so it covers up those losses.
50:30
So many people who've been successful entrepreneurs
50:33
don't realize how poorly they are as investors because they've never been battle tested without the benefit of the company
50:41
providing,
50:42
you know, the fill if you make a mistake. So I think I think the one of the biggest mistakes that people who sell business
50:50
make, and it's, what you said before,
50:53
is that they're,
50:54
that they assume they can do it again and again and only a portion of people who've been successful once are gonna be successful twice.
51:03
But when you're talking about earning money, what about spending money?
51:07
Like something that I ask myself is
51:11
I'm quite frugal and I say like I don't want to buy this, this, and this because it costs too much money and I just don't. It just and some stuff like owning,
51:20
you know, a lot of like objects in my home. It kind of just stresses me out because I feel like I gotta take care of it, but then there's other things like flying nicely or staying at fancy hotels where I was like I don't want to spend money on that and then I was like, well, you know what? That actually makes me happier. Like this is fun for me. I should spend because that I feel it like You know about the marshmallow test?
51:39
Yeah. About grad.
51:41
Delayed gratification. Yeah. Delayed gratification.
51:43
So Should I tell it for your list? Yeah. Go for it. Yeah. Yeah. It's a very famous,
51:48
very famous test that was done at Stanford
51:51
in the, I think, fifties or early sixties. And, you know, they put a table of twelve,
51:56
three year olds or four year olds out and they put one marshmallow in front of each of the kids. And they said, look, I'm gonna step out of the room. If you don't touch the marshmallow while I'm gone,
52:09
When I come back, I'm gonna give you another marshmallow,
52:12
and only one or two of the kids could
52:15
wait
52:16
for the person twenty minutes to come back. They just had to eat the marshmallow in front of them. Those one or two could handle delayed gratification.
52:25
And it turns out that they tracked,
52:28
many kids
52:29
who went through this. And the very few who could delay gratification
52:33
We're more successful in school, more successful in life, and more successful in business
52:39
by various measures
52:41
over the next thirty to fifty years of their life. It's a remarkable study,
52:45
and it has to do with what I was saying before. When you're an entrepreneur, as apparently you work,
52:51
You had to delay gratification because you were putting money into your business. You couldn't you couldn't do all the things others who were making a lot less, but didn't have a business we're doing. And delayed gratification,
53:03
the discipline of delayed gratification
53:06
is at the core of
53:08
entrepreneurial
53:09
success. But frankly, when you're
53:11
a movie star or a rock star or a baseball pitcher or a basketball player, delayed gratification
53:17
isn't so much at the core of your success because you don't need to scrimp and save. You need to practice and and be well.
53:25
So When people sell,
53:28
you know, there's a syndrome where somebody's been very successful, but they've been delaying gratification
53:33
so long that they only open up one step at a time. They still are driving a Chevy. They still are wearing a certain kind of suit. They're wearing a timex watch. But they go on a great vacation, or they go on a mediocre vacation, but they're wearing a really expensive watch. You find when people have sold their business, they open up slowly because
53:55
they wanna they wanna be smart and they don't wanna waste, and they have to find that new balance. But, you know, we have a rule at Tiger, which I think is the most important rule. It's called the two percent rule. If you've been lucky enough to sell a business,
54:08
one gauge you can think about is if you're solely
54:13
living on the investments in your portfolio.
54:18
If you can live on two percent of your assets or less,
54:22
then you're in a safety zone. And, obviously, some people have the good fortune to earn a lot more than two or three or four percent on their assets so they can live on a little more. But once you start living on more than two percent,
54:36
you're actually starting to stress
54:39
the ability to preserve capital. And my guess is if you if you went to a whole bunch of twenty five year old kids and said, you know, if you inherited a million dollars, how much could you spend a year and preserve the money? You'd be shocked a lot of kids would say, I don't know, a hundred thousand or two hundred thousand a year. It's twenty thousand a year. And, that learning is really fabulous.
55:02
I is,
55:03
there's this,
55:05
funny cool subreddit subreddit,
55:08
a forum that I go to. And it's called fat fire. You know, you know what fire is like fire is like financially independent retired early. Fat fire and typically fires like people who wanna save, like, a million dollars and live off, like, fifty thousand a year, fatifiers people who wanna, like, earn a a huge, you know, a much larger and live somewhat lavishly.
55:27
And on that subreddit, the number is like three percent. So it's a little bit higher than two percent, but like three percent. I think there was this thing called the Trinity study and they said like four percent. Frankly, I think that sometimes is too high, but like the, I I kind of buy in the the three percent range. And,
55:43
anyway, there's this one book. Have have you ever heard this guy named, Felix Dennis?
55:48
No. I don't think so. He's amazing. He's kinda he's dead now, but he's kinda like a combination of Mick Jagger and Richard Branson. So he was this he was this British entrepreneur and he was kind of flamboyant like Richard Branson and like did a bunch of stuff he was like Mick Jagor in that he was like kind of a degenerate like he loved drugs and hookers and he was like he wrote about like his escapades when he got older. He was like had a drug problem, and I was never married. So I was just like sleeping around, and so he's kind of like a fun guy to read about, but he's got this book called, how to get rich. It's it's kind of a poorly titled in a way that it's like embarrassing to talk about, but it's a quite a good book.
56:23
And he was like, he he eventually founded,
56:27
Micro warehouse, which was a publicly traded company, but he also started Max in Magazine. He was a publisher. So he made all of his money in magazines.
56:34
And he was like, So I'm gonna die soon because I've got cancer, and I'll I'll die with like a six hundred million dollar net worth. But if I could do it all over again, my goal would have been to make twenty or thirty million dollars by the age of thirty five and not focus on money making ever again and only focus on,
56:50
like the people I cared about But
56:53
like a boxer who's punk
56:55
punch drunk, I went back into the ring every time because I was addicted to it even though it It didn't always bring me the the most amount of fulfillment and happiness.
57:04
I just wanna share three reactions to that. The first is There was a band leader from the late sixties or early seventies who was being interviewed a few years ago, and the announcer said, you know, You were the first band to make a million dollars a month.
57:20
No band had ever made that much money. What'd you do with all that money? You guys must be rich. He said, well, we spent about seventy percent on wine, women, and drugs, and wasted all the rest. But but the thing The, the thing with, Mick Jagger is what you don't see is he, like, works out six hours a day. He,
57:43
he he eats a food regimen that's, like, second to none. And here's a guy who's Maybe maybe Keith was a better example. Yeah. Well, that's important because even with Richard Branson with with his, what, whatever your persona is, you know, he knows how to lever,
58:00
from a marketing point of view. He puts, like, nothing into a business
58:04
and others invest around his name. So his risk is very low. These are these are people who are real geniuses
58:12
at what they do. But the thing that The thing that you didn't mention
58:16
is philanthropy.
58:17
Like, how does people
58:19
create meaning?
58:21
I, I think that people who've created a certain amount of wealth and then say a higher percentage
58:27
of what I'm gonna make. I'm gonna give back to causes that I believe in and try and make the world a better place. I think that's a a really important way to get meaning. So that guy who made six hundred and said I should have just made thirty Maybe he should have just been a little more philanthropic and and looked around the world and said I can make an impact in a positive way. Have you heard of this book called you got a ton of books behind you. So maybe you have
58:54
it looks like you read a lot. There's this book called
58:56
dying
58:57
with zero. It's by this hedge fund guy named Bill Perkins, and I've just started reading it, but it sounds like the premise of the book is basically like
59:07
spend, like, if you're gonna give instead of giving away money when you're dead, like, give your kids the money now. So if they wanna buy a home or do something, like, maybe you can enjoy it together. If you want to leave money to a certain cause, just give it now because you'll be able to see you'll be able to see it and you can all get a little more joy out of that. Sure.
59:26
Well, that that was the biggest debate.
59:29
You know, for many years, Warren Buffett said I'm leaving a big foundation when I die.
59:34
And
59:35
he said, because I'm growing my capital so quickly
59:39
that by leaving it in my portfolio,
59:42
leave so much more. And Bill Gates
59:45
made the argument with him. Yes. But what's the value of a life saved today?
59:50
Versus the life only saved thirty years from now when you die. And some things aren't financial calculations.
59:56
So the point that you're making is There's a lot of value to being philanthropic
01:00:02
both with your time and your money earlier on and not just,
01:00:06
later on. And I think
01:00:08
One of the things that,
01:00:10
is really important is many entrepreneurs
01:00:13
have a lot more than money. They have skills and insights and contacts
01:00:17
that they can lever philanthropically.
01:00:20
So I do believe,
01:00:22
in being as active as possible,
01:00:24
to make climate is my number one issue. And so I'm involved in climate, both politically philanthropically
01:00:31
and in the way I invest. And that's given me a lot of feeling at least of I'm doing as much as I can. Good.
01:00:38
Well, last two questions.
01:00:40
First,
01:00:43
The the interesting thing about this your business Tiger twenty one is
01:00:48
from an outside, it seems like It seems like the vast majority of the value is your, like, eight or ten person or fifteen person would, your, your group which means
01:00:59
I would think that there's a lot of pressure or not pressure, but there's a lot of faith that the facilitator, like you need that facilitator to be good. And if your facilitator stinks, then that could potentially ruin
01:01:11
the experience.
01:01:12
Which almost is like your business is almost decentralized.
01:01:15
Like, you know, different customers will have drastically different experiences potentially regardless of what's happening at HQ.
01:01:23
How are you? How do you make sure your facilitators are good and are providing a valuable experience?
01:01:27
So I think what you're searching for is kind of a classic example of would you rather own
01:01:33
three hundred gas stations
01:01:35
or one oil refinery?
01:01:37
If they're both worth the same amount of money. Well, the answer's obvious on that one, I think. Which is what?
01:01:43
Multiple. I mean, it's like you don't want you don't want you don't want,
01:01:47
all your, you don't want one big ass customer. You would it'd be nice to have a hundred in one that are equal. But the fact is if you have three hundred gas stations that have all the same label on them, the same name.
01:01:58
You have a brand exposure that if something bad happens in one of them, it could affect
01:02:04
people's demand for the other. So
01:02:06
our only asset is our people.
01:02:09
Both our team, our chairs that facilitate the groups, and our members. And we spend we have, like, a private university. We spend fortunes of time
01:02:19
screening the facilitators,
01:02:21
and then providing lots of opportunities
01:02:24
for the facilitators
01:02:25
to learn from one another. Our facilitators
01:02:29
come in from all we call them chairs of the groups, they come in from all over the world to learn best practices from each other, and we track all of the relevant metrics to see which groups are performing well, which groups are not performing well. And, of course, the most important thing is that
01:02:47
We have zero tolerance
01:02:49
for,
01:02:50
anything less than high integrity and maintenance of confidence if somebody, if a member or a chair
01:02:57
ever violated that they would be out in a second. So I'd say that maybe,
01:03:03
besides
01:03:04
the core asset,
01:03:07
being our,
01:03:08
team and our members
01:03:11
the thing we protect the most is our brand
01:03:14
by being really true to what what it stands for. And I don't think we've ever compromised
01:03:20
on trying to put members first. That's that's kind of what we're about. I'm a I'm a member first. Well, most of the value that I've gotten out of being a member of Tiger,
01:03:29
has been being a member.
01:03:31
The fact that I've owned today,
01:03:33
little more than half the business is almost irrelevant
01:03:37
to the value that I've gotten by being a member and all the opportunities
01:03:41
that I share with all the other members that come my way as a member. Well, you're awesome. The reason I wanted to talk to you was because I've,
01:03:50
I know of Tiger. I've thought about joining. I've got friends that are part of it. And I love the business model. My business was, was
01:03:57
tangentially related, but not quite the same thing. It was community based, and
01:04:02
I hadn't read or seen too many interviews with you, and so I'm happy that we got to talk because,
01:04:08
I wanted to kinda explore this, but you're you're you're
01:04:12
You're cool as hell. I appreciate you taking the time. This is awesome. Thanks so much for having me. It was a pleasure.
01:04:17
If people wanna do you use Twitter or anything. People wanna find you. Do you wanna point them anywhere?
01:04:24
I'm on LinkedIn. I don't use Twitter. I don't I'm I I don't use Facebook,
01:04:30
but I'm available through LinkedIn, and,
01:04:34
it's kind of easy. It's michael dot sonnfeld at tiger twenty one dot com.
01:04:39
Hell yeah. Thank you, man. I appreciate it. Thank you.
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